Qualifications Summary

Product Owner with 22+ years of technology, customer relationships, business development and process-oriented skills.

Specialties:  Product Management, Operations, Roadmap, Requirements, Concepts, QA, Defect Management, Process improvement, Market Research

• Launched ContentCast , a global digital content distribution platform from the ground up that grew and evolved into a $12M product.
• Created and managed all product-specific processes for Sales, Support, Engineering, QA and Product.
• Led 16 Software Engineers for Project execution and Roadmap management for multiple products.
• Developed tailored solutions for Fortune 500 companies such as Microsoft, Dell, Lenovo, Sony, HP, Amazon, Walmart and more

Skills

PRODUCT MANAGEMENT

Product Vision, Roadmap planning and prioritization, Requirements Management, Defect Management, UX/Wireframes, Process Improvement, Launch Readiness, Marketing, Rate Card Pricing, ROI, Technical documentation, Training, Sales Support. Pragmatic Marketing Certified.

PROGRAMMING

CSS, HTML5, JavaScript, JQuery, JSON, PHP, VBScript, SQL/MySql, XML

APPLICATIONS & TOOLS

MS Office Suite, Google Workplace & Business Suite, Google Analytics, Google AppScripts, NuSphere PHPEd, Notepad++, IMacros, Filezilla, HP Quality Center, QuickTest Professional, UI Vision Automation, Selenium, Photoshop, Altova XML Tools.

PLATFORMS

AHA! Enterprise, SalesForce.com, JIRA & JIRA Agile, Confluence, Azure DevOps, Pendo, BIRST, Wordpress, Drupal, Joomla, BigCommerce, Magento, Prestashop, Adobe Business Catalyst, LimeSurvey, SurveyMonkey, SendGrid.

Work History

1WorldSync (Acquired CNET Content Solutions) – Dec 2020  – Oct 2022

Senior Director (Director 2 Product), Product Management

Responsible for managing a portfolio of global digital content syndication products to reduce vendor content management costs, increase brand awareness, positively impact retailer sales conversion, deliver market messaging consistency and increased shopper satisfaction.  Defined product goals, requirements and roadmap.  Directly managed a team of product and project managers.  

• ContentCast - Global Rich Content Syndication Platform

• $10M Annual Revenue
• 780+ Brand Manufacturers
• 1500+ Retailer Partners

• PartnerAccess - Global Product Information Management  

• $2M Annual Revenue
• 5200+ Brand Manufacturers

CNET Content Solutions / CBS Interactive –Oct 2019  – Dec 2020

Sr. Director, Product Management

Responsible for managing a portfolio of digital content syndication products to reduce vendor content management costs, increase brand awareness, positively impact retailer sales conversion, deliver market messaging consistency and increased shopper satisfaction with revenues of over $5M annually.  Defined product goals, requirements and roadmap.  Directly managed a team of product and project managers.  

• Led and contributed to projects and roadmap deliverables worth $1M + in net new revenue while continuing to support/enhance existing programs/functionality.

CNET Content Solutions  / CBS Interactive – Apr 2014 – Oct 2019

Director, Product Management

Responsible for managing a portfolio of digital content syndication products to reduce vendor content management costs, increase brand awareness, positively impact retailer sales conversion, deliver market messaging consistency and increased shopper satisfaction with revenues of over $5M annually.  Defined product goals, requirements and roadmap.  Directly managed a team of product and project managers.  

• Lead and launched a  new content syndication platform while migrating over 1500 retailer partners and brands
• Increased revenue 79% YoY in CY2016
• 267% growth in customer install base
• Rich Syndicated content increasing Cart conversion by more than 12%

CNET Content Solutions  / CBS Interactive – Apr 2011 – 2014

Senior Product Manager

Responsible for managing a portfolio of digital content syndication products to reduce vendor content management costs, positively impact sales conversion, brand awareness, market messaging consistency and increased shopper satisfaction with revenues of over $5M annually.  Defined product goals, requirements and roadmap.  Directly managed a team of product and project managers.  

• 267% growth in customer install base
• Rich Syndicated content increasing Cart conversion by more than 12%

CNET Content Solutions  / CBS Interactive –         2008 – 2011

Product Manager

Responsible for launching a first-t0-market, real-time syndicated logo marketing and cross-sell solution for vendors to promote key technologies, increase sales conversion for relevant products.  Defined requirements, all launch activities and managed roadmap.  

CNET Content Solutions  / CBS Interactive –         2005 – 2008

QA Manager - ChannelOnline

Built the QA department, processes and test libraries from the ground-up. Researched and influenced purchase of critical QA testing tools to achieve manual testing and automation, requirements traceability, QA reporting and full regression libraries. Developed over 250 test cases for a web-based order procurement tool and established testing for a newly launched data management and transformation service.  

Education

Eastern Illinois University  – Charleston, IL                1994-1998

Foreign Language Major / Music Education Minor

Certifications

PMC-II - Pragmatic Marketing Certified

Advanced QuickTest Professional 9.0

Quality Center 9.0 Project Planning and Customization

Using Quality Center 9.0

Using QuickTest Professional 9.0

Other Projects

kingofthehammers.com  - Lead Developer

joshglasser.com  - My personal website

hiredguntrio.com  - Drummer and webmaster

xjdb.com  - wiki for Jeep Cherokee XJ models